Privacy Policy

1. Information we collect

We collect account details, profile data, role information, messages, booking data, billing records, support requests, and technical information needed to operate and secure BaseCamp.

2. How we use information

We use information to provide mentorship matching, enable messaging and bookings, manage subscriptions, send service notices, improve the product, and keep the platform safe.

3. Billing data

If you subscribe, billing information is processed through our payment provider. We store subscription status, trial dates, invoice-related metadata, and grant history so we can manage access correctly.

4. Sharing

We do not sell personal data. We may share data with service providers that help us run the platform, such as hosting, email, and payment providers, and when required by law.

5. Data retention

We retain data as long as needed to provide the service, meet legal obligations, resolve disputes, and support account history unless deletion is required by law.

6. Your choices

You can update your profile, billing preferences, and notification settings in your account. Where applicable, you may request access to or deletion of your data by contacting support.

7. Contact

Questions about privacy can be sent through the Contact page.

Last updated: May 9, 2026